Tuesday, July 19, 2011

Save on Satellite Radio and Any Other Monthly Services!

As I sat waiting with SiriusXM Radio last night, I thought I would drop some knowledge on how to get the absolute best deals in satellite radio. I renewed my 2 satellite radios and this way I can get my service to more than half the normal monthly fee. Follow these steps and I can almost guarantee you will save money and / or have to pull some gifts to make you happy.

* If you are a current customer, ask for the cancellation department. Be kind, but I tell you just want to talk with the Department for cancellation.
* If you are an existing customer, use the tactics below for a new account as well. Only do this with regular people in customer service.
* Once you reach these people, the number one rule is be nice. Remember they are people who deal with kindness and keep cheerful. I'm sure that 90% of the people I talk to are angry, frustrated or just a hole. It is 90%.
* Do not forget to smile while speaking, this is a tried and true method that makes your tone through the phone a lot more cheerful and friendly.
* Use your name to talk to them. This is the sale 101. We all like to hear our names and I bet that over 90% of people do not take the time to use the name of Congress.
* They usually begin by saying, "Ok, the name of the representative 's, you are ready to play, we'll reach an agreement tonight?" This almost always laughs and starts the conversation in a friendly tone. If you do not laugh, well, they must be lame.
* Explain that you really want to keep the service, but you need a super good deal for that to happen. Remind them how long you've been a customer and if you can afford it, I say that if you make an offer, you can pay for the whole year, while on the phone.
* Do not get frustrated and start to threaten. Killing with kindness if you end the call with a little extra money in your pocket. Take your time and remember that he who speaks first loses. By that I mean to ask something, shut up, say nothing and although awkward silence, with time they start talking of breaking the silence. This also works if you are offered a deal he feels is not good.

This work not only for providers of radio, it works fine for cell phone providers. I have Sprint and I have received numerous credits in my account, smartphones free, free additional line on my BlackBerry has a free shot at using it and free minutes and texts monthly bonus added to my monthly plan.

*** By the way, I'm done with my agent for cancellation and gave me a wonderful year of $ 31.08 less than they paid last year! Cha-Ching!









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